Shipping Policy

Welcome to the Tozio shipping policy page! We are delighted to provide you with the most seamless shopping experience for our extensive range of lighting devices, security systems, smart furniture, maintenance and repair services, and energy-saving products. Our aim is to deliver your orders to you as swiftly and efficiently as possible.

International Shipping Availability

We are excited to announce that we offer shipping services worldwide. No matter your location, we are committed to ensuring that your items reach you in a timely manner.

How Delivery Times Are Determined

Estimating delivery dates involves considering several critical factors:

  • Order Processing: Following payment confirmation, our dedicated team will begin preparing your order. This process usually takes between 2 and 4 business days.
  • Transit Duration: Once your package is shipped, the delivery time will vary based on your location and chosen carrier. Please keep in mind that certain delivery services have implemented contactless procedures.
  • Shipping Providers: We work with a range of carriers to offer a dependable shipping experience. Below are estimated transit times once your order departs our facility:

Estimated Delivery Times by Country

  • United States: UPS/DHL/USPS - 90% of orders arrive within 7 days after dispatch.
  • United Kingdom: RM - 95% of orders arrive within 3 days after dispatch, and nearly all within 5 days.
  • Australia: Fastway/Auspost - 90% of orders arrive within 7 days after dispatch.
  • New Zealand: Fastway/NZpost - 95% of orders arrive within 10 days after dispatch.
  • International Locations: DHL International - 10-25 days.

Note that these timeframes are estimates; actual delivery may be affected by customs procedures, local postal delays, or peak shipping seasons.

Shipping Charges

Shipping costs are calculated based on your location and the total weight of your order. The minimum shipping fee is set at $6.99. To ensure prompt delivery, please provide accurate and complete delivery information.

Need Assistance?

If you have any questions or need further assistance regarding shipping, please do not hesitate to contact us at [email protected]. We appreciate your understanding and look forward to serving your needs.

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